Privacy Policy
This Privacy Policy explains how we collect, use, and protect your personal data when you use our software. We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
01 Information We Collect
We may collect the following categories of data:
Essential Data (required for software functionality)
- Operating system version (e.g., Windows 11, macOS 14)
- Application crash logs (anonymized, no personally identifiable information)
Purpose: To ensure software functionality, troubleshoot compatibility issues, and improve performance.
Device Information That May Identify You (requires your consent)
- A hashed summary of unique device identifiers (e.g., device serial number, hardware ID, MAC address, etc.) — the original values of these identifiers are not stored.
- IP address (for security protection and abuse prevention)
Purpose: Only used when necessary for account security verification, anti-cheat protection, or license activation.
Email Address
- Used to receive and display your registration information.
- We may reply to your message if necessary.
Apart from proactively sending you the license, we will not send any other emails to your mailbox.
02 Information We Do Not Collect
Unless you explicitly consent, we do not collect:
- Your name, email address, phone number, or other directly identifying details
- Sensitive personal data such as health, religion, political views, ethnicity, or sexual orientation
- Any data unrelated to the operation of our software
03 How We Use Your Data
- To provide and maintain software services
- To improve compatibility and user experience
- To verify licenses and prevent software piracy (if applicable)
- To ensure security and prevent fraud or abuse
We always follow the data minimization principle: only collecting what is strictly necessary.
04 Data Storage and Retention
Data is securely stored on servers located in [Server Region].
We retain your data only as long as necessary to fulfill the purposes stated above. Once the retention period ends, data will be securely deleted or anonymized.
05 Data Sharing and Disclosure
We do not sell your personal data.
We may only share data under the following circumstances:
- When required by law or government authorities
- To prevent fraud, abuse, or technical security issues
- When you have explicitly given your consent
06 Your Rights (under GDPR)
Subject to applicable laws, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data ("Right to be Forgotten")
- Restrict or object to processing of your data
- Request a copy of your data in portable format (data portability)
- Withdraw your consent at any time
You may exercise these rights by contacting us at [Contact Email].
07 Data Security
We implement industry-standard technical and organizational measures to protect your data against unauthorized access, use, or disclosure.
08 Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: [support@ejoyapp.com]
This Privacy Policy does not limit any rights you may have under applicable data protection laws.